Hate the Mall!

Was actually contemplating NOT quitting the job at the mall this week, but, after several "incidents" have decided that I can't WAIT to get the heck out of there.

First incident, a very nice woman came in as soon as we opened on Monday and needed FOUR custom gift baskets made up to be delivered around the city. Fine...no problem, except that I work alone for the first hour of the morning, and no one was there to help the OTHER customers that came in the store. NONE of the basket making supplies that I needed were stocked (fill, ribbon, etc.), and I couldn't go to the back room, and leave the floor "unmanned", to get the stuff I needed.

Luckily, Bobbi came in early, and was willing to start early to take care of the other people that came in, and free me up to spend the next hour and a half making, shrink wrapping, addressing, and couriering them out.

Second incident, and the one that REALLY made me ready to quit IMMEDIATELY, was a $@#!& (rhymes with "witch") of an old biddy that came in. Robin and David and the girls stopped in, and were JUST getting ready to go, when Abigail gave me a hug. I was standing near the salsa display, and her hand bumped a jar of salsa and sent it crashing to the floor, where it broke and made a lovely mess.

Abigail is going through a "doesn't handle embarassment very well" phase, and burst into tears. As I'm trying to calm her down, aformentioned $@#!& says "I think HE did it" (referring to me). My back was to her, and I remained focused on Abigail. A few seconds later, $@#!& says "sir, you should turn around and look at this" (referring to the mess). After thinking "butt out...this doesn't concern you", and continuing to focus on Abigail, she says AGAIN "sir, you should take care of this" (or something similarly NOT HER CONCERN, and EQUALLY annoying).

I turned around to see that, YES, there was a jar of salsa broken on the floor. She looked fine, and didn't seem to be splattered or anything, so I went back to Abigail, who was still hysterically crying into Robin's stomach. APPARENTLY, over-priviledged, self-absorbed, biddy wasn't used to not being fawned over, and made a big deal of, so went to Helga (my co-worker), and said something to the effect of "he should be more concerned about his customers, and not worry about a crying child" (among other whiny, "holier than thou" things that I won't go into detail about now)...ARE YOU KIDDING ME???!!!! What PLANET is she from...the world of "I'm an old crochety woman, who's had her way for WAY too long, and didn't have someone "slap me down" in my formative years to keep me from becoming such a HAG" land??!!

David, the brother-in-law, came over a minute or two later, and said that the $@#!& was "ragging on me" to Helga. I looked at him, and said, "do I seem concerned at all?", which I wasn't (what are they going to do...fire me?!) and saw them calmly out the door.

I'M SURE the hoity toity, rich HAG will be calling corporate to report my "insensitivity to her candy purchasing needs", but, as I mentioned earlier, I DON'T GIVE A RIP. People like that SO annoy me! TRUST ME...if I HAD turned around to talk to her, I probably would have been fired on the spot...the things that I THOUGHT of saying to her were NOT exactly "customer service" friendly... That whole "the customer is always right" BULLSHIT is for the birds. My new motto is "if they're stupid and annoying, let them know that they are stupid and annoying, and REALLY should be focusing their purchasing dollars in another direction" (like education, therapy, or some sort of etiquette classes)(which is ALSO why I need to get out of retail...before I get slapped or arrested by the "customer service" police...).

I CAN'T WAIT to end this STUPID job....I'm REALLY not enjoying it...AT ALL...!!!!!!!!!!!!!!!!!!!!!!!!!!!!